Executive Director

Are you a visionary leader called to restore hope and dignity to the Katy community? KCM is seeking an Executive Director to lead our next chapter of growth, turning operational stability into expansive community impact. We are seeking a visionary leader to rebuild historic bridges, forge new partnerships, and secure the resources necessary to optimize our operations and cash flow and sustain our massive community impact. As Executive Director, this individual would be accountable for all aspects of day-to-day operations across services areas, financial and cash management integrity, fundraising and development, grant compliance and administration, staff and volunteer leadership, community partnerships, compliance, and strategic growth.

Key Responsibilities:

Organizational Leadership & Strategy

 Lead development and execution of KCM’s strategic plan aligned with its mission,

vision, and KCM Board of Directors (Board) priorities.

 Oversee daily operations across the food center, resale stores, crisis center, and

social services center to ensure consistent, high-quality, respectful service delivery.

 Create and maintain organizational culture rooted in the KCM’s faith-based values,

dignity, and trauma-informed practice.

 Serve as primary liaison to the Board; prepare materials, present monthly

operational and financial reports, and implement board-approved policies.

Operations & Program Management

 Ensure efficient, safe, and compliant operation of all program sites.

 Establish, monitor, and refine standard operating procedures (SOPs) for client

intake, inventory and donation handling, retail operations, crisis response, case

management, and privacy/confidentiality.

 Set and track service delivery goals, performance metrics, and client outcome

measures; use data to drive continuous improvement.

 Oversee facilities management, site security, transportation logistics, and IT

systems necessary for operations.

Fiduciary, Financial & Cash Management

 Develop and manage the annual budget in partnership with senior staff and the

Board; monitor budget vs. actuals and report variances.

 Ensure accurate financial controls, reconciliations, and segregation of duties -

especially for high-cash environments like resale stores and donations.

 Oversee cash handling policies, daily deposits, point-of-sale controls, and audit

readiness for retail operations. Work closely with finance and accounting staff to

produce monthly financial statements, cash flow forecasts, and year-end audit

materials.

 Approve expenditures consistent with Board policies and ensure compliance with

grant restrictions and donor intent.

Grant Compliance & Administration

 Oversee full grant lifecycle: identification, proposal development, submission,

award negotiation, implementation, monitoring, reporting, and closeout.

 Ensure all grants (federal, state, local, foundation, and faith-based funders) comply

with award terms, budget restrictions, procurement rules, and reporting timelines.

 Implement and maintain grant management systems and documentation practices

to track deliverables, performance metrics, expenditures, and match/in-kind

requirements.

 Coordinate with program and finance staff to establish grant budgets, allocate

costs correctly, and maintain appropriate supporting documentation for eligible

expenses.

 Prepare and submit timely, accurate interim and final grant reports, progress

narratives, and financial reports; respond to funder audits and site visits.

 Train staff on grant compliance requirements, allowable vs. unallowable costs,

recordkeeping, and retention policies.

 Maintain awareness of changing grant regulations and ensure organizational

policies and procedures are updated accordingly.

Fundraising & Revenue Diversification

 Lead fundraising strategy and execution, including individual giving, major gifts,

corporate sponsorships, foundation grants, faith community engagement, special

events, and planned giving.

 Build and maintain relationships with donors, faith leaders, corporate partners,

foundations, and community stakeholders.

 Oversee earned revenue streams (resale store sales, social enterprise activities)

and identify opportunities to grow sustainable income.

 Ensure accurate stewardship and reporting to funders and donors; coordinate

grant applications and compliance.

Human Resources & Volunteer Management

 Recruit, develop, and retain a skilled staff team across programs and retail

operations; set clear performance expectations and conduct evaluations.

 Oversee volunteer programs: recruitment, training, scheduling, background checks

where required, and volunteer recognition.

 Ensure compliance with employment law, background screening requirements for

staff/volunteers working with vulnerable populations, and safety protocols.

 Promote staff wellbeing and provide leadership in conflict resolution and

organizational change.

Risk Management, Compliance & Quality Assurance

 Ensure compliance with all applicable federal, state, and local regulations,

licensing requirements, and funder terms.

 Maintain policies for confidentiality, mandated reporting, client rights, and crisis

intervention.

 Implement risk management practices (insurance, incident reporting, background

checks, emergency preparedness).

 Oversee quality assurance, client feedback mechanisms, and grievance

processes.

Community Relations & Advocacy

 Represent the organization publicly; cultivate strong relationships with faith

communities, municipal leaders, economic development organizations, service

providers, and media.

 Function as the organization’s primary spokesperson and advocate for client

populations, including in coalition work and policy/advocacy efforts relevant to

hunger, housing, domestic violence, and poverty.

 Coordinate collaborative referrals and partnerships to maximize client access to

the services needed.

Operational Leadership and Board Coordination & Governance

 Function as the sole accountable (A) party for the successful execution of all KCM

operations, including finance, programs, human resources, and administration;

may delegate tasks to staff who will be responsible (R) for the execution, but

remains the single point of answerability to the Board for all operational outcomes.

 Consult (C) with the Board on all major financial shifts, policy changes, or

highstakes operational issues. This requires proactive, two-way communication to

solicit Board expertise and alignment prior to final decision-making.

 Inform (I) the Board on routine operational progress and the achievement of key

performance indicators (KPIs) to ensure the Board maintains a high-level

governance "line of sight" without becoming entangled in day-to-day management.

 Operate within specific delegated authorities (e.g., budget variances, contract

approvals) defined in the KCM RACI. Any issue exceeding these established

thresholds mandates an immediate shift in the Board’s role from informed to

consulted or accountable as per the KCM RACI matrix.

 Maintain a "bright line" between Board governance (strategy and oversight) and

management execution (tactical operations), utilizing the KCM RACI framework to

resolve any role confusion and prevent micromanagement.

 Support KCM Board of Directors recruitment, orientation, and development;

collaborate on governance policies and all Board committees.

Qualifications:

Required

 Bachelor’s degree in nonprofit management, social services, business

administration, public administration, or related field (Master’s preferred).

 Minimum 5–7 years senior leadership experience in a nonprofit environment with

multi-site operations, or equivalent experience.

 Demonstrated success managing programs serving vulnerable populations (food

assistance, crisis services, social services).

 Strong financial acumen: budgeting, cash management, financial controls, and

experience working with auditors.

 Proven fundraising track record across diversified revenue streams (individuals,

grants, corporate).

 Demonstrated experience with grant administration and compliance, including

federal/state grant rules and funder reporting.

 Experience in leading retail or social enterprise operations strongly preferred.

 Excellent interpersonal, public speaking, and relationship-building skills with

donors, faith leaders, government, and community agencies.

 Deeply aligned with KCM’s Christian mission and values, demonstrating the

spiritual maturity to provide faith-based leadership while fostering an inclusive,

dignity-rooted culture for staff, volunteers, and the diverse community we serve.

 Experience supervising staff and large volunteer corps.

 Familiarity with regulatory requirements for crisis services and mandated reporting

where applicable.

Preferred

 Master’s degree in related field.

 Prior experience working within faith communities or faith-based social service

organizations.

 Bilingual abilities relevant to the Katy Tri-County Service Area.

 Experience implementing trauma-informed care and culturally responsive services.

Core Competencies & Attributes

 Strategic thinker with strong operational execution skills.

 High integrity, transparency, and commitment to stewardship.

 Calm under pressure and decisive in crisis situations.

 Data-informed decision maker and problem solver.

 Collaborative leader who empowers staff and volunteers.

 Passion for serving individuals and families in need.

Equal Opportunity

KCM is an equal opportunity employer and encourages applicants of all backgrounds and faiths who are committed to its mission to apply.Katy, TXOnsiteFull TimeAbout Katy Christian MinistriesOUR MISSION “Transforming lives through God’s grace and the generosity of the community.” OUR VISION “Self-sufficient communities through Christ's love.” How We Serve the Community We are a Social Service non-profit serving Katy/West Houston. We have a Social Services Department that offers emergency financial assistance and resiliency programs, a Food Pantry dedicated to eradicating hunger, a Crisis Center that houses the Domestic Abuse Center and the Sexual Assault Center, and Resale Stores / Donation Centers.